Welcome to Scott Store! These Terms and Conditions govern your use of our website (cyclewearus.com) and purchases of our premium cycling apparel. By accessing our site or making a purchase, you agree to these terms.

1. Our Store and Products

Scott Store specialises in high-performance cycling apparel for dedicated enthusiasts. Our product range includes:

  • Technical cycling shorts (Baggy Shorts, Bib Shorts)
  • Performance base layers
  • Cycling jerseys (Short Sleeve Jerseys)
  • Technical T-Shirts
  • Cycling trousers

All products are designed for cycling performance, using premium technical fabrics and construction methods.

2. User Obligations and Responsibilities

When using our website and services, you agree to:

  • Provide accurate and complete information when creating an account or placing an order
  • Use the website only for lawful purposes
  • Not attempt to interfere with website security or functionality
  • Be responsible for maintaining the confidentiality of your account credentials
  • Review product descriptions and sizing charts carefully before ordering
  • Comply with all applicable laws and regulations

3. Product and Service Description

We strive to accurately represent our products through:

  • Detailed product descriptions
  • Accurate product images (note that colours may vary slightly due to monitor settings)
  • Comprehensive sizing charts
  • Clear material and care information

Hygiene Notice: For health and safety reasons, Base Layers and Bib Shorts cannot be returned or exchanged unless faulty due to their intimate nature.

4. Order and Payment Terms

Order Process

  • Orders are processed within 1-2 business days (excluding weekends and holidays)
  • You will receive an order confirmation email with details
  • We reserve the right to refuse or cancel orders at our discretion

Payment Methods

We accept:

  • Visa
  • MasterCard
  • JCB
  • PayPal

All payments are processed securely. We do not store your full payment details on our servers.

Shipping

We ship worldwide except to certain Asian countries and remote locations.

  • Standard Shipping (£12.95): Via DHL or FedEx, 10-15 business days after dispatch
  • Free Shipping: For orders over £50 via EMS, 15-25 business days after dispatch

Delivery times are estimates and may vary due to customs processing or other factors beyond our control.

5. Returns and Refunds

Return Policy

  • Returns accepted within 15 days of receiving your order
  • Items must be in original condition with tags attached, unwashed and unworn
  • Original shipping fees are non-refundable
  • Return shipping costs are the customer’s responsibility

Refund Process

  • Refunds processed within 5 business days after we receive and approve your return
  • Issued to original payment method
  • International refunds will be in GBP and may be subject to exchange rate fluctuations

Exchanges

  • Follow standard return process and specify desired replacement
  • We cover shipping costs for replacement items
  • Subject to product availability

6. Intellectual Property

All content on this website, including:

  • Text
  • Graphics
  • Logos
  • Product designs
  • Photography

is the property of Scott Store or its content suppliers and protected by international copyright laws. Unauthorised use is prohibited.

7. Liability Limitations

Scott Store shall not be liable for:

  • Any indirect, incidental or consequential damages
  • Delays in delivery beyond our reasonable control
  • Incorrect product selection by customer
  • Minor variations in product colour or appearance

Our total liability for any claim related to our products or services shall not exceed the purchase price of the relevant products.

8. Privacy and Data Protection

We handle your personal data in accordance with our Privacy Policy, which explains:

  • What information we collect
  • How we use it
  • Your rights regarding your data

9. Governing Law

These Terms shall be governed by and construed in accordance with the laws of England and Wales. Any disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales.

10. Changes to Terms

We reserve the right to modify these Terms at any time. Changes will be effective immediately upon posting to our website. Your continued use of our services constitutes acceptance of the modified Terms.

11. Contact Us

For questions about these Terms or our products:

Email: [email protected]
Postal Address: Scott Store, 43 Weaver Row, Stirling, GB CH1F 5JH

Thank you for choosing Scott Store for your cycling apparel needs. We’re committed to providing premium products and excellent service to support your cycling journey.